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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Friesner

July 21, 2026

5  out of  5
rating by Alexis Friesner
"Doug Meier Sate Farm is one of the best teams to do business with. They are all awesome. Rebecca does a wonderful job getting all the information needed and you are in and out quickly. I highly recommend calling in and talking to Rebecca or another team member about your insurance policies!"
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Sue Wong Swim

July 15, 2026

5  out of  5
rating by Sue Wong Swim
"Rebecca at State Farm is awesome! She has assisted me on several investment deals and is an absolute pleasure to work with. She is very helpful, thorough and what I love about her most is her incredibly quick response time. I highly recommend Rebecca if you are in need of insurance services. She’s the best!"
We responded:
"Thank you for this 5-Star review for Rebecca! She is a key member of our team and prides herself on keeping things easy for our customers. She understands property owners’ unique concerns around protecting their property as well as the investment it represents. I’m pleased to read you experienced that expertise at work. And… thank you for your business and choosing our agency!"
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Kristine Davis

July 15, 2026

5  out of  5
rating by Kristine Davis
"I have been with Doug Meier’s office for about 25 years and they’ve always taken great care of all my family’s insurance needs! Rebecca is always so helpful and makes handling my insurance needs easy and convenient. I would recommend them to anyone shopping for insurance!"
We responded:
"Hi, Kristine! We're glad to hear that Deanna provided helpful and courteous service. Thank you for your feedback, and we're here to assist you with any future needs!"
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Lauren Shoaf

July 9, 2026

5  out of  5
rating by Lauren Shoaf
"Emma, Wendi, & Doug are amazing, any type of insurance you could possibly imagine they can help you with! They are the first insurance agents I have ever worked with to take the time and explain my policy’s truly i cannot say enough good things. 1000% recommend"
We responded:
"Lauren, I'm truly grateful for your kind review about Emma, Wendi, and myself. We strive to provide a seamless experience and clear understanding when it comes to important decisions like insurance. Your satisfaction with our customer service means a lot to us. Should you require any further assistance or have questions down the line, please know we are here to assist you. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Pamala Linville

July 9, 2026

5  out of  5
rating by Pamala Linville
"Rebecca called me and informed me of a great discount for combining my house insurance and car insurance with state farm. Saved over $700.00 for the same coverage I already had. Rebecca was very knowledgeable and pleasant, great customer service. So grateful Rebecca notified me of the discount."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Doug Meier State Farm. Rebecca is always looking out for our customers and trying to help them get the best bang for their hard-earned buck. If you ever need anything down the road, do not hesitate to reach out, we would love to help!"
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Teddi Perdue

July 9, 2026

5  out of  5
rating by Teddi Perdue
"Emma was amazing! She was able to get everything I needed handled with the quickness and at a lower rate than I was paying Progressive, and with them I was paying more for less. These guys really care and want to make sure you are covered, low rates, friendly customer service. Thank you again, Emma! You are amazing!"
We responded:
"Thank you for the amazing review, Teddi! It is truly the goal of our team to exceed expectations when it comes to all your insurance and financial services needs. It's 'easy' to buy insurance today online or DIY, and we're here to help those customers who just need a bit of advice, assistance, expertise to confirm they've got what they need, when they need it, with the best value for their dollar. Service + coverage + price... Thank you for choosing us to help you! "
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Jennifer Merchand

July 2, 2026

5  out of  5
rating by Jennifer Merchand
"After shopping around and having issues with all the companies I tried to go through, I finally stopped at state farm and was treated kindly, my issues were resolved, and they got me a rate that I can afford."
We responded:
"Jennifer… thank you for this review! I’m glad to read we were able to help you get your insurance set up quickly, easily, and without a hassle. We’re here to help so please don’t hesitate to stop by, call, text or email should you needs us. And be sure to get the State Farm app too! Your policies, billing and claim info instantaneously available. Thank you for choosing my agency!"
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KEVIN VIRGO

July 2, 2026

5  out of  5
rating by KEVIN VIRGO
"Rebecca was great, communicated very well. I feel better knowing she handled the needs on my account and I don't need to worry about it."
We responded:
"Kevin, thank you for your positive review. I'm glad Rebecca communicated well and made you feel confident about your account. If you need any further assistance, our office is here to help. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Michelle Preble

June 21, 2026

5  out of  5
rating by Michelle Preble
"They ate a great agency to work with. They have been so affordable, kind and helpful to us and our insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Doug Meier’s Office. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ryan Hunter

June 12, 2026

5  out of  5
rating by Ryan Hunter
"Rebecca did an awesome job helping me with setting a home owners policy on short notice and delivered the same day. Top tier customer service."
We responded:
"Ryan, I'm thrilled to hear you had an awesome experience setting up your policy with Rebecca! We're pleased to have helped you stay within your budget. Thank you for choosing our office for your insurance needs. We look forward to assisting you in the future! - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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E Diann Young

June 12, 2026

5  out of  5
rating by E Diann Young
"I’ve been with with Doug Meier State Farm for several years and so I took my granddaughter in to talk with Rebecca and get quotes on her car and rental insurance. My granddaughter was really happy with her quote and the quick friendly service. We had both bought different vehicles so Rebecca updated my policy gave my granddaughter her 2 policies and we were in and out in about 30-40 minutes!! I would highly recommend this agent and his outstanding employees For your insurance needs"
We responded:
"Thank you for letting us know you’ve always had a great experience, and so much so, you brought your granddaughter! Thank you! It’s a pleasure to assist her get started with auto insurance and renters insurance. We’re here to help, so please reach out if we can be of service. "
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Terri Cantrell

June 11, 2026

5  out of  5
rating by Terri Cantrell
"I’m so glad I switched insurance companies!! Rebecca Sutherland ! Is amazing. She helped get everything I needed !! If you’re looking for an insurance company! I highly recommend them!! Thank you so much Rebecca !"
We responded:
"Terri… thank you! Rebecca is great! Glad you had an easy experience and thank you for passing our name along and telling friends how great Rebecca takes care of your insurance. Thank you! "
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stacie callahan

June 6, 2026

5  out of  5
rating by stacie callahan
"Rebecca at State Farm was extremely helpful with getting my life insurance started. Highly recommend!"
We responded:
"Stacie… Thank you for allowing us to assist you with such important protection for your family! Life insurance is the cornerstone of a foundation to build one’s financial future upon. We’re glad to help! Rebecca takes great pride in assisting customers like you. We’re pleased she provided you an easy experience! "
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Ginny Bledsoe

May 29, 2026

5  out of  5
rating by Ginny Bledsoe
"Rebecca made it so quick and easy for us to switch our home and auto insurance to State Farm. She answered all my questions and I’m glad I called today to inquire about a quote! Highly recommend her!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Doug Meier State Farm Agency. Rebecca is great at keeping things easy for customers and making sure you've got the right fit for your insurance protections. If you ever need anything down the road, do not hesitate to reach out—we would love to help! That's why we're here!"
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Michael Dav

May 27, 2026

5  out of  5
rating by Michael Dav
"Emma who took care of me was an Allstars. I had a time crunch to get some renters insurance and within 24 hours she had me all set up and ready to go"
We responded:
"Thank you for your 5-Star review! It's great to hear Emma was an all-star, and helped make the process easy and quick! Renter's Insurance is one of those great purchases you hope you never need, but it's truly a relief to have it when you do. Thanks again for trusting us, and we're glad we could make your life a bit easier. We're here when and if you need us! "
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Angela Newland

May 18, 2026

5  out of  5
rating by Angela Newland
"Deanna was extremely helpful, communicative, and kind. This State Farm Office takes great care of their customers!"
We responded:
"Thank you so much for your kind words! We truly appreciate you being a long-time customer and are glad that Deanna could provide helpful and attentive service. Taking great care of our customers is our top priority, and we’re happy to hear that reflected in your experience. If you ever need anything else, Deanna and the team are always here to assist!
"
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BumbleBinx

May 14, 2026

5  out of  5
rating by BumbleBinx
"Getting a car for first time in a while. Needed someone and Rebecca was on top of it. Got me set up and now I’m insured and driving again! Customer service is some of the best I’ve experienced compared to other places"
We responded:
"Thank you for sharing your experience! We’re so happy Rebecca could assist you in getting your car insurance set up smoothly as you get back on the road. It’s great to hear that her customer service stood out to you. If you ever need help in the future, Rebecca and our team are here for you!"
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Theresa Deck

May 11, 2026

5  out of  5
rating by Theresa Deck
"Rebecca was so fast to respond to my texts. Answered all of my questions not to mention she was very friendly. helped me get the best rate for my auto and homeowners insurance."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Rebecca was able to respond quickly and help you find the best rates for your auto and homeowners' insurance. Providing friendly and efficient service is very important to us, and we’re glad Rebecca delivered just that. If you ever need assistance in the future, don’t hesitate to reach out!"
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Tim Byrket

May 8, 2026

5  out of  5
rating by Tim Byrket
"Wendi did a great job on short notice to get me insurance on a truck for my son. Thanks for great service!"
We responded:
"Tim, Thanks for the kind words! We love that you had such a great experience! Thanks for sharing that Rebecca was able to get you what you needed. We look forward to keeping up the great work and serving as your insurance and financial services professionals for many years to come!"
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Stacey Sutherland

April 24, 2026

5  out of  5
rating by Stacey Sutherland
"Great customer service. Has always taken care of us! Deanna in Doug's office is great!"
We responded:
"Thank you Stacey! As always, when you need us, give us a call, text, email… we’re here for you!"
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Jesse Greene

April 17, 2026

5  out of  5
rating by Jesse Greene
"I switched from progressive a little over a year ago and have had zero regrets. Anytime I need to add or change anything, Rebecca is on top of it. Their customer service is some of the best I’ve experienced in my 20+ years of driving."
We responded:
"Jesse… thank you for letting us know you’ve had a great experience with our office and specifically Rebecca. She takes great pride in making things easy for our customers. If you ever need us, absolutely reach out! We’re here for you! "
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Laura Nagle

April 16, 2026

5  out of  5
rating by Laura Nagle
"Doug and his team have been fantastic to work with!"
We responded:
"Laura… thank you! We appreciate you taking a moment to give us a 5-Star review. The team has enjoyed working with you and look forward to being along to witness your continued success! Your future is very bright and we’re pleased to you’ve chosen us to assist along your journey. Thank you!"
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Erin Roan

April 9, 2026

5  out of  5
rating by Erin Roan
"Doug Meier State Farm team is Wonderful! Always friendly, Helpful with any questions I have. Wendi Meier is amazing always quick to respond with questions!"
We responded:
"We are always here to help in anyway that we can Erin, thank you for the review!"
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Vi Bui

April 8, 2026

5  out of  5
rating by Vi Bui
"Rebecca was amazing. She was friendly, answered all my questions and provided me with the info I needed quickly. Very efficient and professional service. She provided me the quote and followed up with a phone call to go over the quote. She went above and beyond to be friendly and helpful. Highly recommend her."
We responded:
"Thank you, Vi, for sharing your experience! I'm happy to hear that Rebecca provided you with friendly and efficient service, answering all your questions promptly. We appreciate your feedback and are here to assist with any future needs you may have."
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Jordan Ryan

April 7, 2026

5  out of  5
rating by Jordan Ryan
"Emma has been a wonderful support and advocate for me! I recently shopped for new auto and renter's insurance after my daughter turned 16 and I purchased her a car. Emma worked closely with me to find the appropriate coverages for both cars, while also saving me substantial money over my current policies. Highly recommended!"
We responded:
"Jordan... Thank you so much for your kind words! We’re delighted to hear that Emma could support you in finding the right coverage for both vehicles while helping you save money. It’s always our goal to provide personalized service and great value. We truly appreciate your recommendation and look forward to continuing to assist you and your family!"