State Farm® Insurance Agent Doug Meier
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Freeburg
September 4, 2025
5
out of
5
rating by Larry Freeburg
"Traci was curtius, knowledgeable, and very helpful in answering my questions. She quickly facilitated the solving of my problem. Thanks to Doug Meier State Farm for having great service and employees."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Traci provided courteous and knowledgeable service and was able to quickly help resolve your issue. At Doug Meier State Farm, we’re committed to delivering excellent service, and it’s wonderful to know our team made a positive impact. We truly appreciate your feedback and look forward to assisting you again in the future!"
Timothy Neal
August 26, 2025
5
out of
5
rating by Timothy Neal
"Rachel did a fantastic job with my upgrade insurance on my Camaro today! She helped me sort through today and was Awesome. Thank you Doug for having very capable people on your team. Have a good day."
We responded:
"Thank you so much for your kind words and being a customer! I’m glad to hear that Rachel provided fantastic service with your Camaro’s auto insurance upgrade. She truly takes pride in helping our customers navigate their options smoothly. I appreciate you recognizing the effort our team puts in. Have a great day! "
Cathy Heneger
August 26, 2025
5
out of
5
rating by Cathy Heneger
"In taking over an elderly relative's business matters, we found this agency, and in particular Deanna Buck, to have gone over and above in taking care of all necessary matters, and in seeing every step through to the very end . Which in this case took approximately 6 months. Deanna was amazing in keeping us updated in all aspects. Such an enjoyable experience!! Highly recommend them!!"
We responded:
"Thank you so much for your kind words and for sharing your experience with our State Farm agency! We truly appreciate your trust in us, especially during such an important and sensitive time. Deanna is thrilled to have been able to support you every step of the way, and we're so glad that the process felt smooth and positive for you. Your recommendation means a lot to our entire team. Please don’t hesitate to reach out if you ever need anything in the future!"
patrick clapp
August 22, 2025
5
out of
5
rating by patrick clapp
"Rebecca is Great at Doug Meier Insurance! She has always been very helpful and very knowledgeable about their business. All the people there have been really good to me. I wouldn't go anywhere else for my insurance. They are the best!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Beth Troxell
August 22, 2025
5
out of
5
rating by Beth Troxell
"I messaged Rebecca today to process a payment for me, she is always very helpful every time I message or call the office. I appreciate her more than she knows!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Izach Butler
August 19, 2025
5
out of
5
rating by Izach Butler
"Emma made things very easy to understand and her patience was excellent. I had so many questions but she answered them thoroughly and concisely in a way that was easy to understand! I highly suggest going through them for all your insurance needs!"
We responded:
"Thank you so much for your wonderful review! We’re happy to read Emma made everything easy to understand and was patient with all your questions! She’s great at breaking things down , and we’re glad it helped! We appreciate your recommendation and can’t wait to help you with any insurance and financial services needs down the road! "
Minh Ngo
August 14, 2025
5
out of
5
rating by Minh Ngo
"Thank you Traci for your help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Josh McKee
August 13, 2025
4
out of
5
rating by Josh McKee
"Rebecca L Sutherland rocks. Any time I have a need and a question Rebecca is very quick and efficient at getting it taken care of. Other than the underwriters taking away the roadside from 1 of my vehicles I have no complaints. I have recommended my teenage daughter to call Statefarm for a quote. Hope once she gets her own policy with Statefarm that she is happy with them as I have been."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Rena Wagner
August 7, 2025
5
out of
5
rating by Rena Wagner
"In need of a very important matter regarding coverage and I’m so thankful that I spoke to Rebecca. She responded immediately and within 5 minutes not only had a solution, but assured me the process will be completed promptly. Thank you State Farm for your prompt service. I will definitely recommend you to my family and friends."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Rebecca was able to assist you promptly and provide a swift solution during an important matter. Rebecca is truly a valuable member of our team, known for her dedication and responsiveness, and we’re proud to have her representing Doug Meier State Farm. Your recommendation means a lot to us, and we look forward to continuing to serve you, your family, and friends with the same level of care and commitment. Thanks again!"
Thomas D
August 5, 2025
5
out of
5
rating by Thomas D
"Around a month ago, I made the switch from Geico to State Farm. Significantly improved my rates with very minimal effort. Worked with Rebecca to get everything squared away. Communication via text made things super easy, rather than trying to find time for a call throughout the busy schedule I normally have. She had my policies up and going in no time, and was able to make sure i was getting the same coverages as before; and best yet, I know I have a dedicated team at this branch to work with if necessary. Thanks so much!"
We responded:
"Thomas… thank you! Our goal is ‘easy’ and ‘customized’ service…and Rebecca prides herself on delivering just that…! If you need us, we’re here to help. Thank you for choosing us to assist you with your insurance and financial services needs! "
Angela Horak
July 31, 2025
5
out of
5
rating by Angela Horak
"Deanna Buck is a rock star!! She has helped me so much and is always nice and efficient when I ask for anything!!"
We responded:
"Thank you Angela! We agree…Deanna is awesome! And thank you for choosing us! We appreciate you! "
Evan Vonderheide
July 30, 2025
5
out of
5
rating by Evan Vonderheide
"Good hometown service."
We responded:
"Evan… thank you! We appreciate you and that you’ve chosen to business with us. Thanks for this 5-Star review…"
Karen Kramer
July 28, 2025
5
out of
5
rating by Karen Kramer
"I had an issue with a bill because of a mistake I had made. Deanna was very understanding and help get everything figured out for me. Thank you!! We have been with Doug Meier for many years. They have always been very helpful! Very good customer service, which is getting harder to find these days."
We responded:
"Karen… thank you for your business … and I’m a little biased… but think Deanna is great at what she does assisting customers. I’m glad you had an easy experience with us and Deanna was able to get everything corrected for you. She’s a pro! Thank you for choosing to do business with us for these many years.., you are appreciated!"
Daisha Johnson
July 24, 2025
5
out of
5
rating by Daisha Johnson
"My fiancé and I are relocating to Indiana from Ohio. We communicated with sales representative Rebecca Sutherland she was very helpful with providing us a quote on home owners insurance. Moving can be very stressful, and was nice to hear a friendly voice on the other end. Thank you so much for your help and prompt response."
We responded:
"Daisha… thank you for this review and sharing you had an easy and calming experience with Rebecca. That is exactly her goal for our customer’s experience. Don’t be a stranger…we’re here to help! Thank you for your business! "
Kristen Tucker
July 15, 2025
5
out of
5
rating by Kristen Tucker
"Very attentive to our needs. They worked with us all the way ... even reminding us of closing dates to help our family through busy times."
We responded:
"Kristin… thank you for this 5-star review! We understand ‘closing’ is a stressful time and huge amounts of information are thrown at home buyers in short order. We aim to make our small piece of that transaction ‘easy’. It’s sounds as if we hit our mark with you and your family. Great to hear! We hope closing went off without a hitch! And… thank you!"
Matthew Ruddick
July 14, 2025
5
out of
5
rating by Matthew Ruddick
"Doug and the team saved me a ton of money over my previous insurance company… and Emma made my transition over to State Farm a breeze!"
We responded:
"Matthew… great to read that you’ve had an easy experience and saved a ton! Emma prides herself in making the process of starting auto insurance, home insurance, life insurance, etc a quick and painless process. Call, text, email, or stop by if you need us! We’re here to help! "
Robert Prince
July 11, 2025
5
out of
5
rating by Robert Prince
"Had an appointment with Rachel at Doug Meier - State Farm to discuss life insurance. Rachel thoroughly explained the plan I wanted, including the benefits and monthly cost. Very polite and professional. I would recommend State Farm for all insurance needs. Thank you, Rachel for all the help and information! Greatly appreciated!"
We responded:
"Robert, thank you for your kind words! I'm glad Rachel was able to assist you with the insurance options for your non-profit organization. We truly appreciate your recommendation and are happy to provide comprehensive coverage to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Jerry Lamberson
July 10, 2025
5
out of
5
rating by Jerry Lamberson
"Tracy was very professional and helpful in answering our questions…very knowledgeable."
We responded:
"Thank you for your 5-star review! I'm pleased you got to visit with Traci. She's a valuable addition to our team, and prides herself on making things 'easy' for customers. I'm glad you had that same experience. "
Kaylee Tyler
July 3, 2025
5
out of
5
rating by Kaylee Tyler
"I had a wonderful experience working with Rebecca for my insurance quote. She was knowledgeable, friendly, and incredibly patient as she walked me through all the details. Rebecca took the time to understand my needs and provided a quote that was both competitive and comprehensive. She explained everything clearly and made the whole process feel effortless and stress-free. I truly appreciated her professionalism and genuine care throughout our conversation. Highly recommend working with Rebecca if you're looking for a smooth and trustworthy insurance experience!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Caleb Brown
July 1, 2025
5
out of
5
rating by Caleb Brown
"Rebecca is awesome and easy to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Patrick Penticuff
July 1, 2025
5
out of
5
rating by Patrick Penticuff
"I have found State Farm Insurance in New Castle to be a very helpful and proactive Insurance provider. The folks that I have dealt with are very courteous and professional. Especially enjoy working with Rebecca Sutherland!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Debbie Nevitt
June 27, 2025
5
out of
5
rating by Debbie Nevitt
"100% satisfied with this company! After 30+ years with my original State Farm agent, he retired and my policies were transferred to an agency in Fishers. Two years later, they were transferred to a different agency on the south side of Indy (neither of which are close to where I reside). This year, I decided to make a change and met with Doug. What a terrific guy! Knowledgeable, friendly and helpful. He guided me through making sure my coverage is up to date and suits my needs, told me about some coverages I didn't even know I had (!!!) and about a couple of technology devices that could give me automatic discounts! Previous to meeting Doug, I spoke on the phone to several of his staff members, all very helpful in getting me started with the change. This agency is the complete package❤ If you are looking for an excellent insurance agency, look no further. Give Doug's office a call!"
We responded:
"Thank you so much for your kind words and for sharing your experience with us! My team and I are thrilled to learn we were able to provide you with knowledgeable, friendly, and helpful service. It means a lot to us that you feel confident in your coverage and appreciate the technology discounts State Farm offers. We’re committed to making sure every client feels appreciated and well taken care of...which includes a heartfelt "Thank you for your business and choosing us!" Please don’t hesitate to reach out if you ever need anything—we’re always here to help!"
Jay Lines
June 25, 2025
5
out of
5
rating by Jay Lines
"Traci, @ Doug Meier State Farm was very helpful getting my new building insured. This office has always been very helpful in all my insurance needs."
We responded:
"Thank you for your 5-star review and your kind words! We're thrilled to hear about your positive experience with Traci. She truly prides herself on providing great service and ensuring an easy experience for all our customers. If you need anything else in the future, don't hesitate to reach out. My State Farm team and I are happy to be your good neighbor!"
Zach Henderson
June 24, 2025
5
out of
5
rating by Zach Henderson
"Very informative and respectful.of my desicions not trying to push coverage I dont want. So if your looking for insurance I suggest you go see Wendi at state farm in Newcastle been happy with their work for 10 plus years"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Steve Dicken
June 24, 2025
5
out of
5
rating by Steve Dicken
"Rachel invested the time needed to troubleshoot and find out why I was unable to continue to pay my bill online. In the process, she found I was still paying insurance on an auto that I no longer own! Rachel followed up my visit with a call and text to inform me that the problem was solved, and how she found the solution. Rachel is a valuable employee. I hope she continues working for Doug Meier State Farm and gives the great service I recently experienced. --Chris Dicken"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"