Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wayne Harden

Wayne Harden

June 13, 2025

5  out of  5
rating by Wayne Harden
"Emma was extremely informative and prompt with communication. I was in a bit of a time crunch and after contacting numerous insurance companies Emma was the first person to get back with me. She answered any and all questions I had. She was always kind, courteous and nice! I feel like in any industry that's hard to find these days! I would recommend Emma to anyone looking for insurance."
We responded:
"Wayne… Thank you for taking your time to post this glowing review. Emma is a valuable part of our team and prides herself on providing professional advice and service. It sounds like she hit her mark in working with you! We look forward to serving you for many years to come… please reach out if and when you need us! "
Profile photo of Dawn Michelle

Dawn Michelle

June 12, 2025

5  out of  5
rating by Dawn Michelle
"Absolutely wonderful experiences with them so far. Rebecca has been so quick and kind with taking care of getting things ready for me to review and approve!!! I had an absolutely awful experience with Allstate, and these folks really helped save my day. Thank you for being such "good neighbors!!!""
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jeff Ballenger

Jeff Ballenger

June 10, 2025

5  out of  5
rating by Jeff Ballenger
"Rebecca is the person that I always go to and she can answer all my questions in a short time,, I might even say sometimes she may go over board to find a answer, I'll give her 9.75"
We responded:
"Jeff, thank you for your review! I'm glad Rebecca has been able to assist you so effectively and go the extra mile to find answers. We appreciate your feedback and look forward to continuing to serve you. If you have any more questions, feel free to reach out anytime. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Raquel Hoelscher

Raquel Hoelscher

June 5, 2025

5  out of  5
rating by Raquel Hoelscher
"Excellent customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Andrew Nipp

Andrew Nipp

May 29, 2025

5  out of  5
rating by Andrew Nipp
"Rebecca did a phenomenal job helping me with insurance for my motorcycle!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jenny Durbin

Jenny Durbin

May 22, 2025

5  out of  5
rating by Jenny Durbin
"Rebecca was great! She was very helpful and answered my questions quickly!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kari Alcorn

Kari Alcorn

May 22, 2025

5  out of  5
rating by Kari Alcorn
"Great customer service. Rebecca is awesome and easy to work with. Multiple communication methods which makes it easy for busy people!"
We responded:
"Thank you, Kari, for your 5-star review! I'm pleased to hear that Rebecca provided you with awesome customer service. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of tyler gibson

tyler gibson

May 19, 2025

5  out of  5
rating by tyler gibson
"Doug's agency always go out of their way to be exceptional. They're all EXTREMELY professional, quick, and committed to excellence. I have absolutely zero negative things to say. They're personable and kind as well. Wendi specifically, you rock!"
We responded:
"Tyler…. Thank you for your feedback and kind words! I agree… Wendi is fantastic!! And I must add… we are appreciative of customers like you. Thanks for allowing us to serve you… Call us anytime!"
Profile photo of Risa Jones

Risa Jones

May 15, 2025

5  out of  5
rating by Risa Jones
"Stopped in Tuesday to ask about changing names on policies and payment change. Although I did not have time that day to stay, Deanna answered my questions and said she would have changes ready when l came in on Thurs.... which she did, everything was very easy and she could not have been more friendly and helpful....thank you Deanna.... l feel like you are a friend now."
We responded:
"Thank you Risa! Deanna is a superstar. She definitely lives by the Golden Rule… and I’m glad you had that experience with us. Thank you for being a customer and choosing us to serve your insurance and financial services needs! "
Profile photo of Renae Gawith

Renae Gawith

May 13, 2025

5  out of  5
rating by Renae Gawith
"very nice people."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of joetta savas

joetta savas

May 5, 2025

5  out of  5
rating by joetta savas
"The staff was very friendly and helpful with me. They took care of my request very quickly and solved my problems. I am happy to have a good neighbor"
We responded:
"Thank you for the wonderful review and kind words recognizing Ian and his efforts to provide you with the customer care that you deserve, Joetta! It is our pleasure to be able to assist you with any of your insurance questions or needs. We are honored to have earned your business and look forward to helping protect you and bringing you peace of mind for many years to come!"
Profile photo of Cody Earlywine

Cody Earlywine

May 5, 2025

5  out of  5
rating by Cody Earlywine
"Deanna was extremely nice and exceptionally helpful in my matter and improved my out come for our service with you and your agency. She definitely made an impact for me and my family and I can’t think her enough. Thank you for the good service and I will keep recommending your office."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Deanna made such a positive impact on your experience. She is indeed an extremely valuable part of our team, and we’re lucky to have her! Your kind words mean a lot to us, and we appreciate your recommendations. If you ever need anything else, don’t hesitate to reach out. Thank you once again for choosing our agency!"
Profile photo of Jeff Jaco

Jeff Jaco

April 30, 2025

5  out of  5
rating by Jeff Jaco
"Traci is amazing. Great to do business with!"
We responded:
"Thank you for reviewing our State Farm office, and Traci! She truly is amazing and always goes above and beyond for our customers. We’re thrilled to know you had a positive experience as your satisfaction is our top priority! We look forward to continuing to support your insurance and financial services needs. Have a great evening!"
Profile photo of Rachel Smith

Rachel Smith

April 21, 2025

5  out of  5
rating by Rachel Smith
"Great customer service !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Garrett Gonzalez

Garrett Gonzalez

April 12, 2025

5  out of  5
rating by Garrett Gonzalez
"Easily one of the best insurance offices I’ve used! I needed to add a new car policy, home insurance, and personal article policy and Emma made it as easy as it could possibly be. I told her what I needed and she made it happen! Quick and detailed communication the whole time."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Wesley Oakerson

Wesley Oakerson

April 9, 2025

5  out of  5
rating by Wesley Oakerson
"Thank you Rachel, I appreciate your help this morning in getting my added vehicle covered. I also really appreciate your taking the time to explain the options in coverage. It made it much easier for me to make a decision on the coverage I wanted. Thanks again! Brian"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Barb Hilderbrand

Barb Hilderbrand

April 9, 2025

5  out of  5
rating by Barb Hilderbrand
"During our recent move, the Doug Meier State Farm office had been stellar in helping us get all our insurance policies transferred from state to state. When I’ve needed something, I get a response right away. Rebecca and Sky have been great!! I made the right choice when choosing to go with the Doug Meier State Farm office!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a stellar experience with our team during your move. Rebecca, Sky, and the rest of our office are dedicated to providing prompt and helpful service, and we're glad we could assist you in transferring your insurance policies seamlessly. We'll stay in touch over the coming months and years to be sure we're staying up-to-date with you and your needs, and continue to provide you the best value possible. We appreciate your trust in us!"
Profile photo of Kris Robertson

Kris Robertson

April 8, 2025

5  out of  5
rating by Kris Robertson
"Needed to add my new driver teenager to our policy and Rachel was quick to respond as well as looking for the lost cost efficient way to have him added!"
We responded:
"It sounds like you had a positive experience with Rachel while adding your new teenage driver to your insurance policy! If you need any advice on how to manage insurance for teen drivers or tips on finding cost-effective coverage, feel free to ask! Thank you for your business, and working with our team. "
Profile photo of Sherlene Fouch

Sherlene Fouch

April 4, 2025

5  out of  5
rating by Sherlene Fouch
"Wendi did a great job assisting us with our needs."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Wendi was able to assist you and meet your needs. She truly goes above and beyond, and we appreciate her hard work and dedication. Your positive feedback means a lot to us! If you need anything else, please don’t hesitate to reach out."
Profile photo of Keisha Johns

Keisha Johns

April 2, 2025

5  out of  5
rating by Keisha Johns
"Deanna at Doug Meier State Farm is absolutely wonderful! She is kind, thoughtful, and always goes above and beyond to help. Her professionalism and genuine care makes every interaction a pleasure. Doug Meier and his team are outstanding, and I highly recommend them! ⸻ Let me know if this works for you!"
We responded:
"Keisha… thank you! I’m glad to hear you’ve had a great experience with us! Deanna is one of a kind and a fantastic member of our team. We’re here to help, so please reach out if you need us. Deanna will definitely be ready to serve!"
Profile photo of Devin Blankenship

Devin Blankenship

March 25, 2025

5  out of  5
rating by Devin Blankenship
"Rebecca was Awesome Excellent service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of MD Goldey

MD Goldey

March 22, 2025

5  out of  5
rating by MD Goldey
"Rachel really went out of her way to help me today, thankful for the personal touch with local insurance agency."
We responded:
"Thank you for the five-stars! We appreciate you!"
Profile photo of Danial Gabbard

Danial Gabbard

March 21, 2025

5  out of  5
rating by Danial Gabbard
"Rebecca is Nice and friendly and Explains my policy to me to where I understand every time and I ask a lot of questions! I’ve been going through this company for like eight Years or more for all my insurance needs. If you’re not using Doug Myers's Do you even have good insurance Is what you should be asking yourself!! If you don’t have it, get it, you’re missing out!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Rebecca. She's awesome! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kyly Cline

Kyly Cline

March 20, 2025

5  out of  5
rating by Kyly Cline
"Doug & Rebecca are very knowledgeable and are very helpful in answering any questions that we may have. Rebecca is very easy to work with and responds quickly anytime we need to make any changes to our policies."
We responded:
"Thank you Kyly! I'm going to give credit where credit is due: Rebecca and the team! We all appreciate the trust you've placed in us to protect your family from today's risks as well as those in the future. We're here to help you and your husband, and hope you'll never hesitate in reaching out! And... since spring is upon us... we're wishing you and all those in the agriculture community a safe and prosperous planting season! "
Profile photo of Nathanael Nelson

Nathanael Nelson

March 19, 2025

5  out of  5
rating by Nathanael Nelson
"Rachel is proactive and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"